ITDefenses Services

 

Server Managed Services 
Expert Systems Maintenance, Monitoring and quick resolve for all your Server issues.

Our preventive maintenance service for servers regimentally monitors and addresses common problems experienced by servers. 

Our complete program gets you Onsite or Remote Desktop services when you require it and our Maintenance & Monitoring system helps insure minimal need for hourly cost onsite or remote services. 

Whether it's getting rid of viruses, attacking spyware issues, ransomware issues or installing patches, we handle it all --- in the background while your employees remain productive.

With our online access to orders, statements, and order/service placement you have complete control over all services and purchases of products. 

In addition to the daily maintenance and monitoring services you have low-cost special project options available. This may range from special software installs to converting users from one mail platform to another or a host of other issues that can be addressed.

Download the datasheet paper here:  https://itdefenses.com/pdfs/ManagedITServices.pdf

For more information phone Sales at 1-513-275-9712

Server Services

Call Us When You Need Us

Should you only want to call us when you need us you can.   

You have multiple ways to place your service order.

Phone:
513 - 275 - 9712,

EMAIL: fred@itdefenses.com,

Fax:
513 - 813 - 5500 or

ONLINE: https://www.itdefenses.com (must register first).

Our base rate is $90.00 per hour. This rate is good for areas within a 50-mile radius of Cincinnati.

No need to wait for anyone to visit your offices or make special arrangements, just phone us, EMAIL us, or place an online service order to get your systems repaired quickly.

Base Server Maintenance & 
Monitoring Package

Included Features
This package will Maintain and Monitor your system on a 24x7x365 basis.

It will protect your servers by including anti-virus software, updating drivers on many applications, put only verified Windows updates on your systems when they have been checked by our NOC team.

This package is great for maintaining your systems and updating when required.

Onsite Service or Remote Desktop Services would be extra.

The cost starts at just $85.00 per month and discounts are available for full network coverage.

Features 

PC - Onsite or Remote - Maintenance & Monitoring

Included FeaturesServer Package
Hardware & Software Audits X
Performance & Preventive Maintenance ReportsX
Connectwise Remote ControlX
Connectwise Remote Control (End-Client Access)X
Patch Whitelisting ServiceX
Antivirus ManagementX
Web-based Management PortalX
Server Performance MonitoringX
Administrative ScriptingX
Resolve Windows patch failures and reboot based on patch schedule you setX
Policy ManagementX
Client Communicator with Self-Help CenterX
Webroot Cloud/Commercial Antivirus LicenseX
Ccleaner Commercial Cloud Services - Registry Fixes, Temp File Removal call for more detailsX
  
  
  
  
  

Supported Platforms

Managed Services Operating systems Supported

Windows
Apple 
Linux
Unix

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Contact Info

P.O. Box 974  

West Chester OH 45071

Sales@ITDefenses.com

+1 (513)275-9712

+1 (513)813-5500(fax)

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