ITDefenses Services

 

Services - PC and Server Onsite or Remote Services. 
Expert Windows and Network  Services For Your Home or Business.


For Remote Access service your system must be able to access the internet and run a link that would be sent to you.    If your system is not accessible via the internet we would schedule an onsite visit.

Should your system not be repairable onsite,  we would issue a receipt and take the system back to our shop for the repair.  Generally we would only require one-day to service.  You would  be notified if additional time would  be required.


With our online access to orders, statements, and order/service placement you have complete control over all services and purchases of products. 

Our rate is $90.00 per hour for PC/Workstations and Servers One Hour Minimum Charge.

To schedule your service phone: 1-513-275-9712 or EMAIL: Sales@itdefenses.com 

  Contact Us

Phone, Email, Fax or Online

You have multiple ways to place your service order. No need to wait for a service company  to visit your offices to make special arrangements.  Just phone, EMAIL,   or place an online service order to get your systems repaired quickly and conveniently.

Phone:
513 - 275 - 9712

EMAIL: fred@itdefenses.com
              chris@itdefenses.com


Fax:
513 - 813 - 5500

or

ONLINE: https://www.itdefenses.com
(must register first).

Monday - Friday 8:30AM - 5:00PM

Closed Saturday / Sunday 

Our base rate is $90.00 per hour. One Hour Minimum
After Hours     $135.00 per hour Projects or Emergencies

Rates  are good for areas within a 50-mile radius of Cincinnati.


Service Listing

Just some of our services available to you

PC-Server Problem Resolution

  • Virus Removal

  • Trojan Removal

  • Browser Infection

  • Malware Removal

  • System File Repairs

Windows Issues

  • Repair Boot Record

  • Slow Speed

  • Windows Upgrades

  • Windows Drivers Updates

  • Verify Users on your system

Connectivity Testing/Repair

  • Ethernet Connectivity test and repair

  • Wireless Access test and repair

  • Printer Access test and repair

  • Internet Speed Test and repair

  • Bluetooth Access test and repair

PC-Server Hardware Checks Updates - Services

  • Bios - firmware Updates

  • Manufacturer hardware/software Updates

  • Cleaning of Case, Keyboard, Mouse

  • Upgrade of hard drives, memory

  • Movement Of Servers or Workstations to another location

New System Setup

  • Onsite or Remote initial setup of new system

  • Application installation

  • Setup PC - Server on Network

  • Transfer of data from old computer to new computer

  • Rollout Planning 

Backup Issues/Solutions

  • Check current Backup and verify data integrity.

  • Install New Backup Software/Hardware

  • Setup Backup Routines

  • Manage Backup Routines on basis required. Takes backup issues out of your hands 

  • Setup / Manage Cloud backups

Firewall Setup / Installation

  • Replace Existing firewall with new Sonicwall Firewall

  • Setup existing Router/Firewall 

  • Transport and Placement

  • Onsite Assistance 

  • For manufacturers not currently supported efforts would be based on best effort.

Wireless Planning, Setup and Maintenance

  • Onsite review of site

  • Planning and Recommendation 

  • Placement of beta equipment and verification of results 

  • Guest Services Setup testing

  • Network Access/Protection

Ratings That Matter

ITDefenses is an Elite Service member of HomeAdvisor & Angies
Best Of Home Advisor / Angies
ITDefenses is Top Rated On HomeAdvisor & Angies
ITDefenses is Screened & Approved By HomeAdvisor & Angies

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Contact Info

P.O. Box 974  

West Chester OH 45071

Sales@ITDefenses.com

+1 (513)275-9712

+1 (513)813-5500(fax)

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